
Discounts do attract customers and can even increase sales. But, you must stop and check whether they contribute towards your profits or not. This is not only for B2C companies.
In B2B, we saw that manufacturers allow excessive discounting. They try to sell their whole product list at a higher discount. Of course, distributors need discounted prices to make a profit for themselves. But, you can do it without selling yourself short.
This is why companies need a strong discount pricing strategy. If you optimise your discounts the right way, you will only apply them to certain items on your list.
This way, you maintain healthy sales and profit margins. Now, before we talk about how to optimise discounts, let's run through the basics.
What is Discount Pricing?
Discount pricing is a strategy where businesses reduce prices to increase sales. It helps clear inventory, attract customers, and compete in the market. But, if not managed right, discounts in pricing can lead to profit loss.
In the case of excessive discounting, there's much more than loss of profits.
- It makes it tough to manage complex customer groups and their discount levels.
- Unoptimised discounts can lead to tarnishing your brand perception.
- A potential to rely on only price discounting for sales instead of value-based sales.
To avoid this, you must set price corridors to limit discount propositions. You must communicate this to your sales team to stay within the discount range. Let's discuss more on this after the challenges.
6 Common Challenges of Discount Pricing In B2B
In B2B, it's common to see a trend of excessive discounting. Manufacturing companies have to discount their products to sell to distributors. Of course, the idea is to allow profits for retailers. But, suboptimal discounted pricing acts as a self-sabotaging practice. That's because it slows down your potential to grow as a business.
Also Read: Pricing Challenges in Manufacturing
Here are some common challenges B2B companies face with excessive discounted pricing:
Inconsistent Price Discounting from the Sales Team
Sales teams often negotiate discounts on a case-by-case basis, leading to inconsistencies. They may use discounts as an easy way to close deals rather than focusing on value. Customers with similar sale volumes may receive different discounts, causing frustration. A lack of clear discounting guidelines can erode margins.
B2B pricing often involves custom quotes, making it difficult to maintain transparency. Customers might compare prices and demand the same discounts given to others. A lack of transparency can lead to disputes and damage trust.
Margin Erosion
Excessive or suboptimal discounting eats into your profits. It's quite a disservice to your own business. Discounts may not always align with the actual value delivered to the customer. This way, you may sell yourself short. Not only that, you may build walls that hinder your company to scale.
Volume-Based and Tiered Discounts Complexity
Managing volume-based or tiered discount structures can become complicated. Ensuring the right incentives without over-discounting is challenging. Customers may manipulate orders to qualify for better discounts without increasing spending.
Contractual Pricing vs. Ad-Hoc Discounts
Some customers have negotiated long-term contract pricing, while others expect one-off discounts. Balancing pre-agreed pricing with dynamic discounts is complex. Revisiting and renegotiating contracts can be time-consuming.
Customer Expect Continuous Discounts
B2B buyers expect negotiations, making fixed discounts harder to enforce. Some industries have ingrained discounting cultures that are hard to break. For them, it's crucial to change the sales narrative. Instead of discounting, you must focus on value-based selling. The latter requires strategic effort.
Excessive discounts may also lead to devaluation of your products if not corrected.
Measuring the Impact of Discounts
Companies often struggle to track the impacts of their discounted pricing. Do your discounts drive extra revenue or lower margins? Without a data-driven analysis, you might grant discounts without understanding their true effect. Proper discounting strategies include measuring customer lifetime value (CLV) and profitability.
How to Optimise Discounts? 7 Key Steps
In B2B, optimising discounted pricing is different from B2C. It's more of a long-term relationship with distributors. That's why, your prices need optimal discounts even more. So, you can build a strong relationship and maintain healthy profits.
- Optimise your cash flow
B2B transactions often involve extended payment terms (e.g., 30-90 days). Early payment discounts are a common strategy to improve working capital.
- Customer Retention Through Discounts
In B2C refunds are common as they deal with less amount per customer. But, B2B deals with high-value, long-term customer relationships. This makes strategic discounting an effective retention tool.
- Inventory Management for Wholesale & Distribution
Wholesalers and distributors often face challenges like overstocking, seasonal fluctuations, and product obsolescence. Strategic discounts help move inventory, reducing storage costs and avoiding steep markdowns.
For seasonal or perishable items, progressive discounts encourage timely sales, preventing losses. Volume-based discounts incentivize bulk purchases, improving cash flow while clearing stock. The key is balancing discounts to drive demand without eroding margins.
- Market Expansion Strategies
B2B businesses use referrals, account-based marketing, and incentives to enter new markets. Targeted discounts encourage trials and attract new buyers. Referral programs, introductory pricing, and bundled offers help build trust. They also speed up adoption without devaluing long-term pricing.
- Sales Acceleration
B2B deals have longer sales cycles. Limited-time offers encourage faster decision-making, especially for enterprise clients evaluating many vendors.
- Volume-Based Discounts & Bundling
B2B buyers often buy in bulk or need customized solutions. Offering discounts on order quantity or bundled services maximizes product value. This also doesn't erode your profit margins.
- Competitive Pricing Defense
In B2B markets, undercutting prices can lead to a race to the bottom. Instead, businesses use strategic incentives to keep clients. They allow extended contracts, extra services, or rebates.
Also Read: How to Gain Control Over Manufacturer’s Suggested Retail Price (MSRP)?
How Symson Sets Strategic B2B Discounted Pricing
Symson’s AI-powered pricing platform ensures businesses make smart discount decisions. It provides:
- Automated discount management based on data insights.
- Use of price corridors to keep discounts within a range. So, your sales team don't offer more discounts beyond the bounds.
- Customisable discount rules to maintain healthy margins.
- Real-time tracking to adjust discounted pricing.
With Symson, you can optimise discounts without eroding profits. A structured approach to discount pricing helps you sell more while maintaining value. Optimising discounts is crucial for a profitable pricing strategy. Use the right tools and strategies to make discounting work for your business.
Do you want a free demo to try how SYMSON can help your business with margin improvement or pricing management? Do you want to learn more? Schedule a call with a consultant and book a 20 minute brainstorm session!