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CASE STUDY - 6 MIN READ

Implementing Price Sensitivity for a Strategic Pricing Process

How Price Sensitivity helps businesses perfect their pricing suggestions and revolutionise the pricing space. Considering more relevant factors into your pricing ensures high accuracy during price optimisation. Hence, a more robust pricing process.

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Implementing Price Sensitivity for a Strategic Pricing Process

How Price Sensitivity helps businesses perfect their pricing suggestions and revolutionise the pricing space. Considering more relevant factors into your pricing ensures high accuracy during price optimisation. Hence, a more robust pricing process.

With changing market trends, customers' behaviours are also shifting. Depending on the economic scenario, market competition and other relevant factors, the price sensitivity of products changes- and it is not always demand that influences such changes.

As a business, it can help you understand how price sensitive your customers are towards your products. To identify this, you can take the price sensitivity assessment.

In this blog, we aim to demystify the complexities of price sensitivity and present a robust framework for leveraging it to your business's advantage.

Also Read: For a deeper dive into how price variations influence product demand, don't miss our detailed "Price Elasticity Guide".

The Price Sensitivity Algorithm: A Revolutionary Approach to Pricing

In the pricing domain, understanding and responding to how different factors impact consumer demand is crucial. When we talk about price sensitivity, it’s safe to say that this concept is different from price elasticity altogether. While the latter only includes price, price sensitivity includes multiple other drivers. You can read more about the difference between Price Sensitivity and Elasticity.

Here, we introduce a groundbreaking model that meticulously calculates the optimal price for a product, taking into account a myriad of price drivers relevant to your specific sector.

  1. Understanding the Impact of Price Drivers

Our model not only identifies the relevant price drivers but also quantifies their impact on pricing through a pricing sensitivity score. This score is a nuanced measure of how significantly each driver affects the product's price. The model's brilliance lies in its ability to analyse the combined effect of these drivers, offering a multi-dimensional view of price sensitivity.

This analysis is pivotal in making informed pricing decisions that are in sync with the market's pulse and consumer preferences. By understanding the intricate relationship between different price drivers, businesses can predict how changes in one area might influence overall pricing strategy and demand.

  1. Configurable Price Drivers: Tailoring to Your Needs

This enables the algorithm to be applied across various dimensions, provided there is sufficient, quality data. The adaptability of our model is one of its standout features. It comprehensively analyses data on a product level, taking into account a wide array of variables.

These variables span from the specifics of the product segment to broader factors like geographic influences and customer demographics. The strength of the model is its ability to be fine-tuned for different business scenarios, ensuring that the analysis is relevant and specific to each unique market segment.

Some key price drivers that can be configured in Symson's Pricing Sensitivity Algorithm include:

  • Buyer Frequency: Understanding how often customers purchase a product can indicate its market demand and pricing elasticity.

  • Brand Value: The perceived value of a brand can significantly impact how price changes are received by consumers.

  • Competitor Intensity: Keeping an eye on the competition helps in positioning your pricing strategically in the market.

Read more about the different kinds of price drivers available in Symson’s Pricing Sensitivity Algorithm here.

  1. Leveraging Sensitivity Results for Business Growth

The output of the Price Sensitivity Algorithm is more than just data—it's a strategic tool. The sensitivity scores offer insights that go beyond basic analytics, equipping businesses with the knowledge to:

  • Strategically Optimize Prices: Adjust prices of specific products or price lists in a way that maximizes profits while staying competitive and appealing to consumers.

  • Dynamically Respond to Market Changes: Adapt pricing strategies in real-time to stay aligned with market trends and consumer behaviours.

  • Enhance Business Intelligence Systems: Integrate these insights into broader business systems (via API), using them to inform decisions across various departments and initiatives.

This comprehensive approach to pricing not only boosts immediate sales but also contributes to a deeper understanding of market dynamics and customer behaviour.

  1. Trusting the Algorithm: The Role of Data Quality

At the core of our algorithm is SYMSON’s data quality report engine. It assigns a data quality score to the suggested price, providing a clear indication of the reliability of the algorithm's output. This ensures that the recommendations are based on robust data, allowing businesses to make informed pricing decisions confidently.

The SYMSON Advantage: Your Partner in Strategic Pricing

In conclusion, understanding and leveraging price sensitivity is a game-changer in today's market. It empowers businesses to make data-driven decisions that resonate with consumer preferences and market trends. With SYMSON’s algorithm, you have a powerful tool at your disposal to navigate the complexities of pricing with greater confidence and effectiveness.


In mastering price sensitivity, businesses don't just respond to the market; they anticipate and shape it. Embracing this approach means not only driving sales but also forging lasting relationships with consumers based on value and understanding. Join us on this journey to unlock the secrets of strategic pricing and propel your business to new heights.

Do you want a free demo to try how SYMSON can help your business with margin improvement or pricing management? Do you want to learn more? Schedule a call with a consultant and book a 20 minute brainstorm session!

HAVE A QUESTION?

Frequently Asked
Questions

How to measure the price sensitivity of a product?

In modern pricing, price sensitivity takes into account multiple factors like brand value, the product's lifecycle, customer type, and other more specific drivers according to your business type. Read more about price sensitivity and find out how you can identify pricing drivers and then find your products' sensitivity scores.

Traditionally, businesses used to rely on the Van Westendorp pricing model and the Gabor-Grange model. However, these two strategies are highly inaccurate iin today's time when there are multiple other factors that drive or motivate purchase.

What are the traditional ways to find pricing sensitivity?

Two traditional ways to find pricing sensitivity was the Van Westendorp pricing model and the Gabor-Grange model. The drawback of the Van Westendorp model was that it only considers the customers' willingness to pay for a certain product. Following this, companies have left profits on the table and missed out on growing their profit margins. Hence, in modern times, businesses must leverage the power of Machine Learning to use price sensitivity and find optimal prices.

Is price elasticity different from price sensitivity?
  1. Price Elasticity: A specific measure used in economics, quantifying the percentage change in quantity demanded in response to a percentage change in price. It’s a precise, formula-based approach.
  2. Price Sensitivity: A broader term, covering how demand for a product changes with its price. It's more qualitative, encompassing various factors like customer perceptions, brand value, and market position.

Each approach and concept offers unique insights into pricing strategies, important for your role in guiding clients through the intricacies of price optimization.

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