About Staples

Staples is the leading full-service supplier of everything in the field of office supplies. Staples provides business customers with everything from office supplies, facility supplies, and tech supplies to safety footwear and canteen supplies. Originally, Staples Benelux originated from the American Staples Inc. and the Dutch office group Corporate Express. More than 20,000 items are delivered from their distribution centre in Almere the next working day in the Benelux.

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The Challenge In Pricing

They have a product catalogue of 25,000 products which they distribute across the Benelux region. The level of volume and complexity that came with the product catalogue was challenging enough to warrant a pricing solution that is equipped to handle the kind of capacity. It was also important for them to understand market positioning and have the agility to dynamically change prices to keep up with changing market trends.

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Why Staples Chose SYMSON

SYMSON gave Staples the opportunity to monitor prices the competitor market and position themselves optimally. The pricing engine also gives them flexibility to reprice accordingly and reflect changes quickly.

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How SYMSON Responded

SYMSON was able to set up competitve pricing strategy suited for their market environment based on data provided. We also brought the capability to reprice frequently with our pricing engine and it's dynamic pricing features.

Results of Working With SYMSON

SYMSON has helped Staples with implementing pricing in an organised and effective way specifically with pricing competitively and dynamically

• Competitive pricing: SYMSON allows companies to use SKU and EAN numbers to track item prices and competitor prices from marketplaces like Amazon and Google Shopping.
• Dynamic Pricing: Working with the SYMSON’s pricing engine, Staples is able to change prices frequently and automatically while applying business rules to stay in control.